How To Set Up Duo On New Phone

Adding a new device

Have a new phone? Want to add a security key? You can hands add new devices right from the Duo Prompt.

Has your organization enabled the new Universal Prompt experience? See the Universal Prompt guide for more data and instructions

Contents

• Enroll a New Device
• Configure Device Options
• Change Device Name
• Remove a Device

Enroll a New Device

To start enrolling a new device, click Add together a new device. If you don't see this link then your organization may not have enabled this functionality. Contact your Duo administrator to have a new device added.

Choose an authentication method and complete two-factor hallmark to begin adding your new device.

If y'all're adding a new device to supercede one that yous previously activated for Duo Push, don't select the Duo Push button authentication method on this page unless you withal have the original device. If you lot don't have the original device, merely you have a new device with the same phone number, then you can authenticate with a phone phone call or SMS passcode.

You can't add a new device from this folio if y'all do not have access to any of your previously enrolled authentication devices; you'll need to contact your Duo administrator for assist.

Proceed with the device enrollment process as shown in the initial Enrollment Guide. As an example, let'due south add together some other phone.

Enter and confirm the second phone's number.

Select the new phone'south operating organisation.

Install Duo Mobile on the new phone and scan the QR code to actuate.

The new phone is added and listed with your other enrolled devices. You can click Add another device to start the enrollment process again and add another authenticator.

Configure Device Options

Click the Device Options button side by side to any of your enrolled devices to view the actions available for that blazon of device. You lot can Reactivate Duo Mobile for an enrolled smartphone, Change Device Name for any type of phone, or delete any authentication device.

Modify Device Proper name

Clicking Alter Device Proper noun volition open an interface to change the display name of your telephone (hardware tokens can't exist renamed). Type in the new proper name and click Save.

After successfully modifying your phone'southward name, not only will y'all see this from at present on when managing devices, simply information technology will also exist how your phone is identified in the authentication dropdown.

If you want to go on using your original device with Duo, you lot can specify which of your devices you would similar to be the default. Click the Default Device: drop-down menu and pick your default device for authentication. Click Save if you're washed making changes.

If this is the device y'all'll use well-nigh often with Duo then y'all may desire to enable automatic push requests past irresolute the When I log in: option and irresolute the setting from "Ask me to choose an hallmark method" to "Automatically send this device a Duo Push" or "Automatically call this device" and click Salvage. With ane of the automatic options enabled Duo automatically sends an hallmark request via push notification to the Duo Mobile app on your smartphone or a phone call to your device (depending on your choice).

Remove a Device

If your new device is replacing the one you lot previously enrolled, you can remove the device you won't be using any more for authentication. Click the Device Options button adjacent to the device you want to remove, and then click the trash can button to delete that device.

You'll have the chance to confirm that you want to delete that device.

The hallmark device is removed from your contour.

Source: https://guide.duo.com/add-device

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